What is one step to take to ensure your new SaaS HR system is adopted and excels with your team?
To help you ensure the adoption of your new SaaS HR system, we asked CEOs and HR managers this question for their best insights. From having one-on-one training to creating a SaaS governance policy, there are several steps you can take to help ensure your new HR system is adopted and excels with your team.
Here are six steps to ensure your new SaaS HR system excels:
- Host One-to-one Training
- Meet Your Team Members Where They Are
- Include Your Team in Adoption
- Start With a Monthly Plan
- Take a Change Management Approach
- Create a SaaS Governance Policy
Contents
Host One-to-one Training
It’s vital that you don’t just give all employees the same training, as different people learn new systems in different ways. Send out an employee survey to get honest feedback about how people want to learn, and then create systems to address these learning types. One-to-one training is also going to ensure that your education on systems and processes ‘sinks in’, and if you can make it bespoke to the employees’ preferred learning approach then even better!
Wendy Makinson, Joloda Hydraroll
Meet Your Team Members Where They Are
One way to ensure implementation of your system is adopted is making sure that it is compliant, secure, anonymous and easy-to-use for the employee as well as the internal operations team managing it. Make sure your HR system meets your team members where they are and that it’s a technology that solves their real day-to-day problems.
Bring team members into the sales cycle early so that they can ask questions and test the product. Listen to their feedback to ensure you can pivot if the option isn’t the right fit for the team.
Jennifer Harris-Kroll, Anthill
Include Your Team in Adoption
Read, because this is by far the simplest, and yet, the most successful way of getting the new SaaS HR system adopted by your team.
Take the time to learn the currently existing pain points and missing features. Interact with the employees, and the patterns will emerge, automatically. Look for a solution where the team is responsive, ensuring that the solution is a long-term success, instead of being a short-term band-aid. Finally, include them in the rollout.
This will inherently give them ownership of the system, & increase its use, and adoption.
Make your team aware of why cloud SaaS HR software is so trending among small businesses & start-ups, and why it’s wise for the company to move HR operations to the cloud.
Jody Ordioni, Brandemix
Start With a Monthly Plan
My advice is to start with a one-month plan before you commit. That way, your team can try it to see if it fits their needs.
One of the reasons an SaaS HR system fails is because people either can’t figure out how to use it or hate using it. Finding one that is easy to learn regarding its use and that continues to be a breeze as the team takes it through a month of daily tasks will make it a successful selection.
Amruth Laxman, 4Voice
Take a Change Management Approach
New technology can be scary and exciting all at the same time. On the one hand, it’s exciting because it’s often designed to make work easier, more efficient, and helps progress job capabilities. However, on the other hand, it can be scary because it’s new, there’s a learning curve, and there can be ambiguity around what it means for a user’s day-to-day work.
That’s where change management (CM) comes in. Years of statistical data have shown that when applying CM principles to any kind of change, the likelihood of successful change adoption is 6 times greater. That’s a lot! But why, you ask? CM’s sole focus is on helping move people through change. There’s a concerted effort placed around communicating why the change is happening in the first place (a.k.a its value), how the work of each person is affected, and preparing each user through customized activities and training to ensure success. People experience change differently, so a CM approach that honors users as individuals is key.
Kate DeGon, ChangeSync
Create a SaaS Governance Policy
Like any other system in a business that requires a policy that governs its operation, so does the SaaS HR system. The policy will be a guide to know how to steer the new SaaS HR system which never existed before. Once the policy is put in place, the SaaS can always be functional and easily adopted even if a new team came in. The policy will help the team excel in the execution of its duties using the SaaS system.
yongming Song, Imgkits- Photo Editor
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