Toronto Hydro is the second-largest municipal electricity distribution company in Canada, serving approximately 769,000 customers in the city of Toronto, Ontario. It distributes approximately 18% of the electricity consumed in the province of Ontario.

Toronto Hydro Transforms its Candidate and Recruiter Experience with SAP SuccessFactors


  • Deploy a unified and modern ‘Applicant Tracking System
  • Identify the “bench strength” to address leadership and knowledge gaps the company will face in the years ahead.
  • Elevate HR’s contributions from administrative and transnational to strategic with measurable business impact.
  • Improve the company’s competitive position by attracting and retaining talented individuals through compelling career opportunities.
  • Establish a single, centralized human capital management system.
  • Provide clear and compelling career paths to engage employees and cultivate talent.
  • Develop a strong bench of future leaders.

Why SAP SuccessFactors solutions

  • Consumer-like interface for employees that is intuitive and quick to learn.
  • Dedicated time with SAP specialists to ensure a smooth roll-out.
  • 360-degree view of the talent pool with the SuccessFactors Recruiting solution.


  • Toronto Hydro increased recruiting efficiency with SAP SuccessFactors.
  • Centralized recruiting, facilitated collaboration, and eliminate silos between business units.
  • Streamlined internal posting and employee referral process.
  • Streamlined applicant data collection and recruiting to become a shared service.
  • Empowered stakeholders with real-time information.
  • They made better and faster decisions with analytic reporting.
  • Scale up in-house talent with employee development and retention initiatives.