This is no small task given the proliferation of applications across the modern enterprise. Most workers log in to 10 or more applications to do work, handle HR tasks, find an expert, procure goods, and more.* This increases stress and hurts employee experiences, making it harder to lead people in times of disruption and change. 

Reimagine work experiences with SAP SuccessFactors Work Zone, tools for an intelligent workplace, delivering hyper-personalized, smooth experiences to employees so they can do their best work, stay engaged and informed, and grow their knowledge and network – wherever they are.

Part of the comprehensive human experience management solutions from SAP empowers your intelligent enterprise by connecting experiences across SAP software landscapes and third-party apps, streamlining work and intelligently surfacing relevant content, recommendations, insights, and actions.

Functionalities 1 Enhance Employee Experience with SAP SuccessFactors Work Zone

Provide an employee-centric HR user experience

Go beyond a traditional intranet and empower employees with a personalized, modern, and intuitive digital workspace solution that provides relevant business insight and applications in one place.

Connect employees to boost productivity, increase retention, and drive engagement through communication, communities, and personalized and guided experiences across disparate systems with SAP SuccessFactors Work Zone.

  • Cloud deployment
  • People-centered workplace solution
  • Personalized digital work experience
  • One and two-way communication

Below, I would like to highlight some features and functionality that SAP Workzone has and showcase some of the value this SuccessFactors module adds to any organization.

Before we get into details, SAP SuccessFactors Work Zone, is the employee-centric HR user experience SAP offers. This module enhances the social component and interactions between colleagues in an internal and professional company environment.

In addition, SAP SuccessFactors Work Zone has cross-module integration capabilities. Four of the most important ones are:

  1. Integration with SuccessFactors Employee Central (Core HRIS)
  2. Integration with SuccessFactors LMS (Learning Management System)
  3. Integration with SuccessFactors ONB (Onboarding)
  4. Integration with PMGM (Performance and Goals Management)

Main features and functionality

Following are some of the best features and functionalities of SAP SuccessFactors Work Zone:

Available Guided Experiences

  • Spot Award
  • Return to Workplace (employee)
  • Return to Workplace (admin)
image2 Enhance Employee Experience with SAP SuccessFactors Work Zone

Available WorkspaceContent Templates

  • Benefits and Open Enrollment
  • HR Zone
  • Manager Zone
  • Learning Zone
  • Return to Workplace

Available Data Cards

  • My Profile
  • My Org Chart
  • My Time Off
  • Pay Statement
  • Spot Awards Received
  • Return to Workplace
  • Goals
  • CPM Activities
  • Curricula Status
  • Learning Approval
  • Development Goals
  • Vaccination Status 
  • Learning Catalog Search
  • Learning History
  • Learning Plan
  • Learning Approvals
  • Curricula Status
  • Vaccination Status
  • SF Home Page (embedded content)

Social Interactions

SAP SuccessFactors Work Zone allows users to write blogs and store them in the system. In addition, these blogs can be edited and posted to the broader audience, groups, chat rooms, discussions, etc., in a very similar way as LinkedIn.

Social Document

SAP SuccessFactors Work Zone offers a SharePoint type solution to store any documentation in the majority of the traditional formats, organized by file structure and more. Users can provide comments to each document, and of course, all these documents are searchable.

image5 Enhance Employee Experience with SAP SuccessFactors Work Zone


Work Zone allows users to record from a webcam or mobile device directly into Work Zone, upload existing videos, and share these across the audience. In addition, screen recording is available (very handy for producing training material). People can comment, “like,” and share videos like any other content in SAP SuccessFactors Work

Polls & Surveys

Integration with Qualtrics allows customers to conduct Pools and surveys to get any feedback in the organization. Like other social media sites (like Facebook), these polls or surveys have a much higher participation rate than emails. In addition, SAP Successfactors Work Zone allows to make visible polls results and voting rates, so other people are encouraged to participate.

image4 Enhance Employee Experience with SAP SuccessFactors Work Zone

ChatBot or Digital Assistant

SAP Conversational AI is a collection of natural language processing services. The conversational AI layer of SAP Business Technology Platform enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows.


A recommendation is an intelligent tool that “posts” information that SAP SuccessFactors Work might consider relevant for you on your home page. That way, you are never reading content that has no value to you. Once again, just like Facebook and LinkedIn do, but in your company environment.


SAP SuccessFactors Work Zone allows companies to have dedicated “wiki” pages for enhanced collaboration. Multiple people can collaborate on these pages, share content, and be notified when anything changes on the page.

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