Terms & Conditions

01 Acceptance of these terms

These Terms & Conditions (“Terms”) are a binding agreement between you and Renew HR (“Renew HR,” “we,” “us”) governing your access to and use of renewhr.com and its content (the “Site”). By accessing the Site, you accept these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

We may revise these Terms from time to time. The “Effective” date above reflects the latest revision; material changes will be highlighted on this page. Continued use after changes take effect constitutes acceptance.

02 Website terms vs. platform agreements

These Terms govern the public website only. Access to and use of the Benefits Reimagined platform, SAP Partner Package deliverables, and any consulting engagement are governed by separate written agreements — a Master Services Agreement, Statement of Work, order form, Business Associate Agreement, and/or Data Processing Addendum executed with the client (collectively, “Client Agreements”). If there is any conflict between these Terms and a Client Agreement, the Client Agreement controls for the services it covers. Employees accessing Benefits Reimagined do so under their employer’s agreement and applicable workplace policies.

03 Eligibility & accounts

The Site is intended for business users aged 18 or older. Where any portion of the Site requires registration (for example, gated content, webinars, or demo environments), you agree to provide accurate information, keep credentials confidential, and notify us promptly at info@renewhr.com of any unauthorized use. We may suspend or terminate access that violates these Terms.

04 Intellectual property

The Site and its content — text, graphics, logos, page designs, product screenshots, demo videos, white papers, and software — are owned by Renew HR or its licensors and protected by U.S. and international copyright, trademark, and other laws. Renew HR, Benefits Reimagined, BR IntelliSuggest, BR IntelliMap, Athena, and associated logos are trademarks of Renew HR. SAP, SAP SuccessFactors, SAP BTP, SAP HANA, and SAP UI5 are trademarks of SAP SE; their use here does not imply SAP’s endorsement of this Site.

We grant you a limited, revocable, non-exclusive license to view and download Site content for your internal business evaluation. You may not republish, resell, scrape, frame, or create derivative works from Site content without our prior written consent, except as permitted by fair use.

05 Acceptable use

You agree not to:

• Probe, scan, or test the vulnerability of the Site or circumvent authentication or security measures;
• Use bots, scrapers, or automated means to harvest content or data, including for training machine-learning models, without written permission;
• Upload malicious code, interfere with Site availability, or impersonate Renew HR personnel;
• Use the Site to transmit unlawful, defamatory, or infringing material;
• Misrepresent your identity or affiliation when requesting demos, pricing, or partner information.

We may investigate violations and cooperate with law enforcement where appropriate.

06 Site content & no-advice disclaimer

The Site provides general information about HR technology, benefits administration, and compliance topics (including ACA, COBRA, HSA/FSA, and retirement plans). This content is for informational purposes only and:

• Does not constitute legal, tax, accounting, medical, or investment advice — consult qualified advisors for your situation;
• Does not create a consulting or fiduciary relationship with Renew HR;
• Is not a summary plan description (SPD) or plan document — in any conflict between website or platform content and an official plan document, insurance certificate, or SPD, the official document controls;
• May describe product capabilities, roadmaps, or statistics that change without notice; forward-looking statements are not commitments.

07 Feedback & submissions

If you send us ideas, suggestions, or feedback about our services (outside of a Client Agreement that says otherwise), you grant Renew HR a perpetual, irrevocable, royalty-free license to use them without restriction or compensation, and you represent that your submission does not violate any third party’s rights. Please do not submit confidential information through public Site forms.

08 Third-party links & resources

The Site links to third-party websites — carriers, SAP properties, industry resources, and social platforms. We do not control and are not responsible for their content, availability, or privacy practices. A link does not imply endorsement. Your use of third-party sites is at your own risk and subject to their terms.

09 Disclaimer of warranties

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. WARRANTIES FOR THE BENEFITS REIMAGINED PLATFORM, IF ANY, ARE STATED EXCLUSIVELY IN THE APPLICABLE CLIENT AGREEMENT.

10 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENEW HR AND ITS OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING FROM YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED BY LAW, AND DOES NOT APPLY TO OBLIGATIONS UNDER A CLIENT AGREEMENT, WHICH CONTAINS ITS OWN NEGOTIATED REMEDIES.

11 Indemnification

You agree to indemnify and hold harmless Renew HR from claims, damages, and reasonable attorneys’ fees arising out of your violation of these Terms, your misuse of the Site, or your infringement of any third-party right, except to the extent caused by our own breach of these Terms.

12 Governing law & dispute resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at legal@renewhr.com and attempt in good faith to resolve the dispute informally for 30 days.

Any dispute not resolved informally shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Dallas County, Texas, before a single arbitrator. You and Renew HR each waive the right to a jury trial and to participate in a class action. Either party may instead bring qualifying claims in small-claims court, and either party may seek injunctive relief in court for intellectual-property misuse. Opt-out: you may reject this arbitration provision by emailing legal@renewhr.com within 30 days of first accepting these Terms, in which case disputes will be resolved exclusively in the state or federal courts located in Dallas County, Texas.

13 Copyright complaints (DMCA)

If you believe content on the Site infringes your copyright, send a notice under 17 U.S.C. § 512 to our designated agent at legal@renewhr.com (subject: “DMCA Notice”) including: identification of the work and the allegedly infringing material, your contact details, a good-faith statement, a statement of accuracy under penalty of perjury, and your physical or electronic signature. We will respond expeditiously, including removal where appropriate, and may terminate repeat infringers’ access.

14 General provisions

• Entire agreement. These Terms, the Privacy Policy, and the Cookie Policy are the entire agreement regarding the Site, superseding prior website terms.
• Severability. If any provision is held unenforceable, the remainder stays in effect, and the provision is enforced to the maximum extent permitted.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger or sale.
• Force majeure. Neither party is liable for delays caused by events beyond reasonable control.
• Survival. Sections 4, 6, 7, and 9–14 survive termination of these Terms.

15 Contact