50 years of affordable housing for California's lower-income families — and a talent practice rebuilt for the next 50.
Customer story · Talent management
For 50 years, safe, decent, affordable homes have launched families forward. Now the talent practice running Eden has been launched forward too.
Eden Housing’s mission is to build and maintain high-quality, well-managed, service-enhanced affordable housing communities that meet the diverse needs of lower-income families, seniors, and persons with disabilities. For 50 years, Eden has demonstrated that safe, decent, affordable homes provide a platform for families to succeed.
The same platform-thinking applied to talent. Eden needed to adapt its HR strategy to support a talent transformation — and to manage employee performance more consistently across a 500-person organisation with deeply varied roles.
A landing place for seniors, a launching pad for families — and a 500-person workforce growing the platform forward.
SuccessFactors Performance & Goal Management plus Succession & CDP deployed for robust goal management, organisation-wide alignment, and rapid cloud rollout.
The engagement
Context, objectives, platform fit, deployment, and outcome — the way the engagement actually played out.
A 50-year affordable housing mission with 500 employees and a need to evolve from compliance-mode HR to talent-management discipline.
SuccessFactors Performance & Goals + Succession & CDP as the integrated talent platform.
HR practice that matches mission scale.
Two strategic outcomes Eden needed to deliver.
Adapt HR strategy to support the company's talent transformation; manage employee performance more consistently across the organisation.
Strategic talent management at mission scale.
Why this combination of modules was the right choice for Eden.
Robust performance and goal management via PMGM + Succession & Development; the ability to synchronise goals across the entire organisation; cloud-based for rapid go-live.
A platform Eden could actually deploy quickly.
SAP-certified delivery of both modules with cloud rollout.
SuccessFactors PMGM for performance and goal cascade; SuccessFactors Succession & CDP for succession planning and career development; cloud rollout for fast time-to-value; consumer-grade UX accessible to all 500 employees.
Talent management running across the whole organisation.
What changed after the rollout.
Accelerated goal-setting, execution management, and strategy adjustment; automated HR reporting with significant time savings; real-time progress reports toward goals; access for 500 employees to goal-setting and performance feedback with consumer-grade UX; increased transparency in the performance-feedback process.
Talent management that scales with the mission.
The takeaway
Affordable housing built families' futures for 50 years. Now the talent practice running Eden is ready to do the same for the next 50.
Book a discovery call and we'll show you what a SuccessFactors PMGM and Succession rollout could look like for your organisation.